Gnananetra Industries Private Limited prioritizes customer satisfaction. If you receive a damaged, defective, or incorrect product, please inform us within 48 hours of delivery along with photo/video proof.
A return or replacement will be processed only after verification. Products must be unused, in original packaging, and accompanied by the invoice.
Returns may not be accepted for:
- Used or opened products
- Items damaged due to customer mishandling
- Non-returnable items such as consumables or products covered under manufacturer warranty
Cancellations:
Orders can be cancelled before dispatch. Once shipped, cancellations are not possible.
Refunds:
Eligible refunds will be processed to the original payment method within 5–7 working days.
For return or cancellation assistance, email gncs1612@gmail.com or call 9154 80 7754.